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Privacy Policy

Last updated: January 1, 2025  ·  We respect your right to privacy

Sentinel Digital Capital is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.

1 Information We Collect

We collect information you provide directly to us, including:

Account Information

Full name, email address, phone number, country of residence, and profile picture.

Financial Data

Deposit amounts, cryptocurrency transaction references, investment plan selections, and withdrawal requests.

Proof of Payment

Screenshots and images you upload as payment evidence for deposit verification.

Technical Data

IP address, browser type, device information, pages visited, and session duration.

2 How We Use Your Data

We use the information we collect to:

  • Create and manage your investment account
  • Process deposits, investments, and withdrawals
  • Send transactional emails including OTP verification codes and account notifications
  • Detect and prevent fraud, money laundering, and other illegal activity
  • Comply with applicable legal and regulatory obligations
  • Improve our platform through analytics and user experience research
  • Respond to your support requests and enquiries

3 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our platform (e.g. email delivery, hosting), bound by strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
  • Fraud Prevention: To protect the rights and safety of our users and the public.

4 Data Security

We implement industry-standard security measures to protect your personal data, including:

  • 256-bit SSL/TLS encryption for all data in transit
  • Encrypted storage of sensitive account data
  • Email OTP verification to prevent unauthorized account creation
  • Regular security audits and vulnerability assessments

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5 Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with our services. We may retain certain data for longer periods where required by law, for fraud prevention purposes, or to resolve disputes.

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is legally required.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Objection: Object to certain processing of your data.
  • Portability: Receive your data in a machine-readable format.

To exercise any of these rights, email us at support@sentineldigitalcapital.com.

7 Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

  • Essential Cookies: Required for the platform to function, including session management and CSRF protection.
  • Preference Cookies: Remember your settings and preferences across visits.
  • Analytics Cookies: Help us understand how users interact with our platform to improve the experience.

You may disable non-essential cookies through your browser settings, though this may affect platform functionality.

8 Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete such information.

9 Policy Changes

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting a prominent notice on our platform. The updated date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes your acceptance.

10 Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection team: