Privacy Policy
Last updated: January 1, 2025 · We respect your right to privacy
Contents
Sentinel Digital Capital is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
1 Information We Collect
We collect information you provide directly to us, including:
Account Information
Full name, email address, phone number, country of residence, and profile picture.
Financial Data
Deposit amounts, cryptocurrency transaction references, investment plan selections, and withdrawal requests.
Proof of Payment
Screenshots and images you upload as payment evidence for deposit verification.
Technical Data
IP address, browser type, device information, pages visited, and session duration.
2 How We Use Your Data
We use the information we collect to:
- Create and manage your investment account
- Process deposits, investments, and withdrawals
- Send transactional emails including OTP verification codes and account notifications
- Detect and prevent fraud, money laundering, and other illegal activity
- Comply with applicable legal and regulatory obligations
- Improve our platform through analytics and user experience research
- Respond to your support requests and enquiries
4 Data Security
We implement industry-standard security measures to protect your personal data, including:
- 256-bit SSL/TLS encryption for all data in transit
- Encrypted storage of sensitive account data
- Email OTP verification to prevent unauthorized account creation
- Regular security audits and vulnerability assessments
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5 Data Retention
We retain your personal data for as long as your account remains active or as needed to provide you with our services. We may retain certain data for longer periods where required by law, for fraud prevention purposes, or to resolve disputes.
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is legally required.
6 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Objection: Object to certain processing of your data.
- Portability: Receive your data in a machine-readable format.
To exercise any of these rights, email us at support@sentineldigitalcapital.com.
8 Children's Privacy
Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete such information.
9 Policy Changes
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting a prominent notice on our platform. The updated date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes your acceptance.
10 Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection team: